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scans_dailyFAQ. What’s going to happen to my pre-ordered comics?
If you pre-ordered a book on comiXology with a release date of no later than February 16 (including), we will fulfill that order for you (even if the old comiXology website is no longer available). Pre-orders for books with release dates starting February 17 will be cancelled and you will need to re-order them. We will be sending you an email with your cancelled pre-orders and links to their Amazon page so you can easily re-order your books. Once you’ve re-ordered on Amazon, you can manage and delete your pre-orders by visiting the “Digital Orders” tab under the ‘Your Orders’ page on Amazon - see here.
FAQ 5. Will my previously downloaded books remain downloaded?
Unfortunately, they will not. With this new app update, you will need to download any books you want to have on your device again. Once you tap download on the book you can start reading in seconds.
FAQ 4: Will all my series subscriptions move over to Amazon?
Unfortunately, a small number of series aren’t available for subscription on Amazon and will not be moved over to Amazon. We'll be sending you an email letting you know if your series subscription can't be transferred.
If you live outside of the US, your series subscriptions will not move to Amazon. We understand this is a disappointment, but series subscriptions aren’t yet available on Amazon outside of the US.
No subscriptions, no pre-orders, I have to download all my books again and I have to create an Amazon account to do so. Wonderful
If you pre-ordered a book on comiXology with a release date of no later than February 16 (including), we will fulfill that order for you (even if the old comiXology website is no longer available). Pre-orders for books with release dates starting February 17 will be cancelled and you will need to re-order them. We will be sending you an email with your cancelled pre-orders and links to their Amazon page so you can easily re-order your books. Once you’ve re-ordered on Amazon, you can manage and delete your pre-orders by visiting the “Digital Orders” tab under the ‘Your Orders’ page on Amazon - see here.
FAQ 5. Will my previously downloaded books remain downloaded?
Unfortunately, they will not. With this new app update, you will need to download any books you want to have on your device again. Once you tap download on the book you can start reading in seconds.
FAQ 4: Will all my series subscriptions move over to Amazon?
Unfortunately, a small number of series aren’t available for subscription on Amazon and will not be moved over to Amazon. We'll be sending you an email letting you know if your series subscription can't be transferred.
If you live outside of the US, your series subscriptions will not move to Amazon. We understand this is a disappointment, but series subscriptions aren’t yet available on Amazon outside of the US.
No subscriptions, no pre-orders, I have to download all my books again and I have to create an Amazon account to do so. Wonderful
